Customer Service

Whether we’re working with your neighborhood grocery store, tavern, country club, caterer, or favorite brunch spot- Saval is committed to providing the highest quality products and uncompromising customer service. Period.

Our Drivers

Here at Saval Foodservice, we understand that our drivers are the bread and butter of our customer’s satisfaction and experience. We use state‑of‑the‑art technology and intensive training to ensure your products arrive on-time, in great condition, at the perfect temperature, and with a smile. Our drivers accomplish this with over 99% efficiency. We like them a lot, and are confident you will too.

Don't just take our word for it, check out what our customers are saying

  • Kaye

    The Mount Pleasant Development Corporation has committed to serving our local community with fresh produce, pantry stable items, meat and poultry and dairy items. During a time when so many are out of work and local businesses are struggling, we intentionally funnel the bulk of our financial resources into local companies that provide great products. Saval Foods stepped up during one of our major food drives and provided us with the dry goods we needed to feed 500 families in July. We shared with them our wish list and they made it happen on budget and on time. To show their appreciation for our purchase, they made a donation of fresh sausage so that we could bless our guests even more. Bryan Bernstein and the Saval Team really out did themselves and we cannot wait to work with them again. 

    Kaye
    Mount Pleasant Church & Ministries
  • Kaye
    Today our church New Psalmist Baptist Church had a food giveaway. a gentleman by the name of Mike pulled up in a truck with goods. After unloading Mike started to help us hand out items. His professionalism and friendliness was an added PLUS to today's mission. We unanimously voted that we wanted him to come back again when we have our next giveaway. Mike is a part of the NPBC family now. Kudos to your company for providing good service and to Mike for going the extra mile and providing EXCELLENT customer service especially in a time where racial tensions are at an all time high it was a breath of fresh air to have all of us working together for one cause...to help others in need. I didn't get Mike's last name but I believe that he stated he's out of Elkridge and his weekly route is in Northern Va. Be safe. Kaye
    Kaye
    New Psalmists Church & Ministries
  • Fallston Barrel House
    Saval’s awesome, Darrick and driver have been great!
    Fallston Barrel House
  • Lee Rae’s Café
    Everything is great.
    Lee Rae’s Café
  • Meals on Wheels of Central Maryland
    “Saval Foods’ partnership and ongoing support have enabled us to meet the moment and respond to unprecedented levels of need with expanded food production and storage capacity, ensuring vulnerable and food insecure seniors throughout central Maryland will get the support they need for the duration of this pandemic”
    Nick Kirley
    Meals on Wheels of Central Maryland

Our Customer Service Team

As a family owned company serving the Baltimore-Washington region, we are committed to providing our customers with the same authentic communication and unconditional responsibility we instill in our employees. Our customer service staff are constantly being trained on new products, services, and opportunities to help you stay informed. Within our entire customer service operation we are dedicated to impeccable coordination and unmatched comradery. We love what we do, and it shows.

Our Sales Team

Our dedicated and diverse sales team boasts over 600 cumulative years of experience and provides our customers with a valuable consultative asset. Having experience as chefs, restaurant owners and managers themselves, our sales team understands the industry and can help your business thrive.

We are fortunate to have a best-in-class sales team that continually trains on new products and information, ensuring our customers stay informed and positioned for success.