Job: SF00099 Customer Service Rep

Title SF00099 Customer Service Rep
Job Information

 

Responsibilities Successful Broadline Foodservice Distributor seeking an enthusiastic individual to work in a fast pace office environment. Must have good organizational skills, can manage and prioritize multiple tasks/situations simultaneously, while maintaining a can do attitude.

Job duties include-: identifying customer needs and proposing solutions; responding to incoming calls and taking orders accurately; processing credits/refunds; tracking orders; answering customer inquiries/complaints by both phone and Internet; and developing a partnership with our Outside Sales Reps to grow customer accounts & perform as a team to meet company goals.

 Qualifications HS Grad w/ 6 mos prior exp, preferably in the food industry.  Proficient in MS Office, typing, and Internet. Demonstrated ability to respond and be customer focused in a fast paced dynamic work environment, i.e. fast learner under pressure.  Excellent verbal, written & interpersonal communication skills. Ability to effectively interact with customers, colleagues, and business partners. Team-oriented, demonstrates a professional and cooperative attitude. Bilingual- Spanish or Korean a plus. eeo/m/f/v/d

 

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